Monitoring Software and Services

LostBit

Software

Open Source Monitoring tool for IT infrastructures.

Services

Installation, start and tuning of monitoring tool.

Development

Custom development of each client.

Support

Onsite and remote 24x7 official technical support.

What is LostBit Monitor

LostBit Monitor is a open source monitoring software for IT infrastructures, developed by LostBit Consulting. LostBit Monitor can monitor any type of service or resource.

Software

What is LostBit Consulting

LostBit Consulting is a company offering services around your monitoring tool: installation and start, configuration and optimization, training for managers and operators, custom development, maintenance and 24x7 technical support.

Services

Monitoring software

LostBit Monitor

Our tool is free software: you can download it, use it, redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version.

Features of our monitoring software

Web interface

Full Administration from the web interface.

Central console

View current status of the platform in left frame, always visible.

Operation console

Processing of alerts for better control of resolution.

High customization

Verification of potential false positives.

Web interface

Web
Full Administration from the web interface.
Checks
Verification of potential false positives. Setting the retry check in each cycle. Setting the seconds to wait between each retry. Configuration cycles needed to confirm state. Setting the interval and schedule checking service.
Notifications
Configuration of cycles required to notify state. Setting texts sent in the notifications.
Users
Possibility to have multiple users with different privileges and views.
LDAP support
Possibility of using user authentication using the corporate LDAP.

Reporting

Reports
Manual and scheduled reports. We can get status historial, actions historial, availability, failure frequency, responses, response times and tend data with charts in XLS, CSV, HTML and PDF format. Report templates with weights, schedules and action thresholds. Provide maximum, minimum, average and sum reports.
Responses charts
Daily, weekly, monthly and annual responses charts.
Response times charts
Daily, weekly, monthly and annual response times charts.

Central console

Central console
View current status of the platform in a unique frame, always visible. Given the current state of the platform at all times.
Recent availability
Availability of services in last 24 hours, in central console, in services groups and in services.
Manual checks
Manual checks of services at any time from the web to verify alerts.

Operation console

Operation actions
Processing of alerts for better control of resolution. We can assign, unassign and comment alerts.
Auto-remote actions
Possibility to run remote script in case of alert.
Maintenance
Possibility of maintenance services in case of intervention, so their availability is not affected.
Notifications
Mail and SMS notifications. Configuring different notifications for each user.
Guards
Configuring guards for each user.
Interventions
Configuring interventions for each user.

Check types

Services
The services are verified by requesting to an IP and port using a specific protocol, and waiting for the correct answer. Only a operator is used and a value to consider the service as Ok. Additionally, a response time limit for the service considered as Warning and other response time limit to be considered as unavailable Error.
Resources
The resources are verified by measuring their values, waiting that are within the defined thresholds. Two operators and values are used, one to consider the service as Warning and other as Error. With resources, response time limits not is necessary.
Active checks
Active checks are executed locally, from the server to the client server monitor. These checks can be executed on demand from the web interface at any time.
Passive checks
Passive checks are executed remotely on the client server, sending the response to the monitor server. These checks can not be executed on demand from the web interface.
Thresholds
Warning and Error.
Status
Warning, Error, Maintenance, Ok and Disabled.

Error Status

Response
The answer does not match the expected or matches the defined error threshold.
Timeout
Response is not obtained within the time specified.
Unknown
We don't get response.

Warning Status

Degraded
get response after the defined timeout.
Unstable
get an error before the Ok in one cycle.
Response
matches the defined error threshold.
Unknown
command check not running.

Maintenance Status

Manual
Maintenance manual by user.
Auto
Scheduled maintenance.
Check
Auto-maintenance after hours check.

Monitoring services

Online monitoring

Monitoring service using our tool LostBit Monitor from our server on the Internet. We have servers available in Spain, France and USA. This service is ideal for companies that provide Internet services and need to control its availability from different locations. This service includes official support, continuous updating of our tool and 24x7 availability.

Additionally, we offer training, 24x7 support and custom development.

Onsite monitoring

Monitoring service using our tool LostBit Monitor on the customer platform. This service includes installation, start and optimization of our tool in the customer platform. This service includes official support and continuous updating of our tool too.

Additionally, we offer training, 24x7 support and custom development.

For information on pricing plans and services included, send an email to monitor@lostbit.com or fill out our contact form.

Reference customers

France Telecom

Monitoring the infrastructure of France Telecom in Spain, with over 3,000 resources and 1,000 services.

Junta de Andalucía

Monitoring the infrastructure of Junta de Andalucía in Spain, with over 6,000 resources and 2,000 services.

CaixaBank

Monitoring the database infrastructure of CaixaBank in Spain, with over 40,000 resources and 10,000 services.