Web interface

Web

Full Administration from the web interface.

Checks

Verification of potential false positives. Setting the retry check in each cycle. Setting the seconds to wait between each retry. Configuration cycles needed to confirm state. Setting the interval and schedule checking service.

Notifications

Configuration of cycles required to notify state. Setting texts sent in the notifications.

Users

Possibility to have multiple users with different privileges and views.

LDAP support

Possibility of using user authentication using the corporate LDAP.

Reporting

Reports

Manual and scheduled reports. We can get status historial, actions historial, availability, failure frequency, responses, response times and tend data with charts in XLS, CSV, HTML and PDF format. Report templates with weights, schedules and action thresholds. Provide maximum, minimum, average and sum reports.

Responses charts

Daily, weekly, monthly and annual responses charts.

Response times charts

Daily, weekly, monthly and annual response times charts.

Central console

Central console

View current status of the platform in a unique frame, always visible. Given the current state of the platform at all times.

Recent availability

Availability of services in last 24 hours, in central console, in services groups and in services.

Manual checks

Manual checks of services at any time from the web to verify alerts.

Operation console

Operation actions

Processing of alerts for better control of resolution. We can assign, unassign and comment alerts.

Auto-remote actions

Possibility to run remote script in case of alert.

Maintenance

Possibility of maintenance services in case of intervention, so their availability is not affected.

Notifications

Mail and SMS notifications. Configuring different notifications for each user.

Guards

Configuring guards for each user.

Interventions

Configuring interventions for each user.

Check types

Services

The services are verified by requesting to an IP and port using a specific protocol, and waiting for the correct answer. Only a operator is used and a value to consider the service as Ok. Additionally, a response time limit for the service considered as Warning and other response time limit to be considered as unavailable Error.

Resources

The resources are verified by measuring their values, waiting that are within the defined thresholds. Two operators and values are used, one to consider the service as Warning and other as Error. With resources, response time limits not is necessary.

Active checks

Active checks are executed locally, from the server to the client server monitor. These checks can be executed on demand from the web interface at any time.

Passive checks

Passive checks are executed remotely on the client server, sending the response to the monitor server. These checks can not be executed on demand from the web interface.

Thresholds

Warning and Error.

Status

Warning, Error, Maintenance, Ok and Disabled.

Error Status

Response

The answer does not match the expected or matches the defined error threshold.

Timeout

Response is not obtained within the time specified.

Unknown

We don't get response.

Warning Status

Degraded

get response after the defined timeout.

Unstable

get an error before the Ok in one cycle.

Response

matches the defined error threshold.

Unknown

command check not running.

Maintenance Status

Manual

Maintenance manual by user.

Auto

Scheduled maintenance.

Check

Auto-maintenance after hours check.